DT4RE: Design Thinking for Requirements Engineering. A Tutorial on Human-Centered and Structured Req...
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Unleashing the Potential of Chatbots in Education: A State-Of-The-Art Analysis
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Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services a...
[Peters, Christoph; Zaki, Moham...]
Design principles for a hybrid intelligence decision support system for business model validation
[Dellermann, Dominik; Lipusch, ...]
The New Fontiers of Service Systems Engineering
[Böhmann, Tilo; Leimeister, Jan...]